PRIVACY POLICY

Welcome to Romav Shipping & Logistics (UK) Limited (“we”, “us”, or “our”). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and any related services provided by Romav Shipping & Logistics (UK) Limited, a company registered in the United Kingdom.

1. Who We Are

Romav Shipping & Logistics (UK) Limited
Company Registration Number: 3307187 (1996)
Registered Office: Romav Shipping & Logistics (UK) Limited, 68 St. Margarets Road,Edgware, Middlesex, England, HA8 9UU
Email: info@romav.com
Phone: +44-207-089-5610

2. Information We Collect

We may collect and process the following types of personal data:

Information you provide directly:

  • Full name

  • Contact details (email address, phone number, postal address)

  • Payment and billing information

  • Shipping details

  • Business information (if acting on behalf of a company)

Information we collect automatically:

  • IP address

  • Browser type and version

  • Device identifiers

  • Pages you visit and actions you take on our site

  • Cookies and tracking data (see section 6 below)

Information from third parties:

  • Public databases or business directories

  • Courier and logistics partners

  • Credit reference agencies (for business credit checks)

3. How We Use Your Information

We use your information to:

  • Provide, manage and improve our shipping and logistics services

  • Process payments and manage accounts

  • Contact you regarding service updates or customer support

  • Ensure compliance with legal and regulatory obligations

  • Send marketing communications (if you’ve opted in)

We will only use your personal data when the law allows us to, such as where it is necessary for:

  • Performing a contract with you

  • Complying with a legal obligation

  • Our legitimate business interests

  • Your consent (where applicable)

4. Sharing Your Information

We may share your information with:

  • Trusted logistics and delivery partners

  • IT service providers and payment processors

  • Professional advisers (e.g., legal, financial)

  • Government bodies or law enforcement (if required by law)

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. International Data Transfers

Some of our partners or service providers may be located outside the UK. If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)

  • Transfers to countries deemed to have adequate protection by the UK Government

6. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality and user experience

  • Analyse traffic and usage patterns

  • Personalise content and ads (with your consent)

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of your data

  • Request erasure of your data

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Data portability

To exercise these rights, please contact us at info@romav.com.

9. Security

We take data security seriously and implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date.